NHS Gaps Analysis and Familiarisation

Training Course Objectives

The Gaps Analysis will involve a full Training Needs Analysis with the majority of the steps being completed by the trust with the proposal, plan and commercials being completed by iTrain. The Gaps Analysis will consume half a consulting day and the second half of the consulting will consist of a ESR Familiarisation session.

Who Should Attend

• All ESR Users

Training Course Prerequisites

• Pre Scoping Call between iTrain Education Consutant and Trust Representative
• Pre TNA questionaire completed by each employee
• Completion of TNA

Training Course Duration

1 Day

Preparation before onsite visit

Pre Scoping Call between iTrain Education Consutant and Trust Representative

• This call will identfy what areas the trust are wanting to focus on and what they feel there present problems are. This initial call will also identify the iTrain and Trust responsibilities and next steps are before the visit.

Identify Employees that require a TNA completed

• It is important that the trusts identifies the relevant group of employees that are intended to benefit from the TNA and that the expectation of the employees are managed and that all those involved in the TNA have time to consider their requirements.

Post, Pre Scoping Call from Account Manager

• This call will be to book a date for the sit visit, clarify responsibilites and site details.

Pre TNA questionaire completed by each employee

• A questionaire will be distubted to the trust prior to the visit for each employee to complete. The questionaire will help the Education Consultant to establish some of the gaps in learning.

Interview Employees

• Each Employee will need interviewing by a representative of the trust pre consulting visit to discuss their needs and to complete some additional questions, questions will be provided by iTrain.

Onsite Task List

Analysis of Pre TNA Questionaire

• The education consultant will spend time working through the questionaire.

Draft Proposal of Support

• A full proposal written by the training consultant, incorporating the TNA results and a suggested requirements plan of action.

Familiarisation Session

• This is a half day session that will take all users through standard navigation, icons and functionality in ESR. It is a great way to bring all users up to a level of knowledge that can be transferred across any of ESR modules. This session alos gives users a chance to ask any ESR questions or issues.

Post departure meeting discussion

• A half hour meeting will be arranged to disucss the outcomes of the TNA, a topline overview of the proposal and any other ESR requirements that may require discussion.

Post Visit

Commercial Proposal

• The Education Consultant proposal will be reviewed by the commercial team for relevant costing and suggested plan of action.

Release of TNA

• Released client proposal inclusive of the TNA.

Follow up call from Account Manager

• The account manager will then make contact after the release of the proposal to discuss if there is any further support required.